Unable to Open Settings App

[aymolds088]

The Settings app no longer works .  When I click it on my home screen, nothing happens.

[LongHiker · Accepted solution]

@aymolds088 Try this:

1. Swipe down from the top of the screen
2. Click the gear icon

[aymolds088]

Sorry, but that did not work.  I'll tell you that there is little number one on the top right of the gear.  Is that the problem?

[Robin621k]

Can you take a screen shot, press power and volume down simultaneously

[aymolds088]

Yes this was the answer to my problem after all.

Thank you Long Hiker!

[aymolds088]

I need to know how to take a screen shot.

[Robin621k]

Hold the power and volume down button at the same time