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Verizon Failed January Update

(Topic created: Wednesday)
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MattLietha
Asteroid
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Samsung Apps and Services

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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537 Replies
JRStewart
Halo
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Samsung Apps and Services

I have the S21plus and I'm having trouble with downloading it. I keep getting error messages of 500 and 407. I've rebooted the phone, etc and I've spoken with both Samsung Care (who pointed me to Verizon) and Verizon. Verizon said I'm not the only one dealing with this and said it has to be on Samsung's end. Anyone else going through this? 

GriggsWorld
Asteroid
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Samsung Apps and Services
S24 ultra on Verizon going through the same issues. Android 15 isn't ready for us lol
JRStewart
Halo
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Samsung Apps and Services
Hmm..so it comes with Android 15? The Samsung rep seemed to imply they weren't related. Maybe they are..
Celll72
Cosmic Ray
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Samsung Apps and Services
S23 ultra...same issues
JRStewart
Halo
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Samsung Apps and Services
I wonder why it was sent to us if it wasn't going to be accessible. SMH
GriggsWorld
Asteroid
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Samsung Apps and Services
Sure it's a mistake. Even tho the release or the unpacked event was today I don't think they meant to release this. The beta isn't finished I don't think but mine did say android 15 and I'm trying it again now
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JRStewart
Halo
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Samsung Apps and Services
Thanks for the info!
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FL34
Constellation
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Me to. S24 ultra
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Bigbambu1
Constellation
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I am having the same problem. And have had the same results as you when trying to resolve it
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Sengachu
Constellation
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I'm on the s24+ and I'm going through the exact same thing, Verizon too. I'm hoping someone here has a solution, thank you for posting this I was gonna myself before seeing this.
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