Verizon Failed January Update

[MattLietha]

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

[Donnie2020]

I think I figured it out

[BrüZZi]

Try Wiping The Cache Partition:
https://techwiser.com/how-to-wipe-cache-partition-on-samsung-galaxy-phones-and-what-happens-when-you...

Try Updating in Safe Mode:

⁃   While the Phone is On,
      Press & Hold the Power Button  ≻
⁃   Press & Hold the Power Off Icon ≻
⁃   Click the Safe Mode Icon ≻
⁃   Wait Until Phone Reboots .

NOTE: While in safe mode, all third party apps will be disabled. After exiting, you might have to set your favorite apps back to default again.

[brittbby812]

Thank you, I was able to update my phone. 😊

[BrüZZi]

Great !!! 🙂

[userZWj0XiJhSw]

I did that as VZW tech suggested last night. Still failed. 🤷🏽‍:female_sign:

[user20NFWpwiQC]

Hi there, I'm getting an error code 407 with a failed security update. I haven't seen an update download this slowly in a very long time. I'm attempting the update again and it's moving at a snail's pace - again. Any thoughts or advice?. 

S24 Model SM-S921

 

[AKAYA1185]

I'm having the same issue on my s23 ultra. I tried it 3 times and the both failed. I'm doing it now using smart switch on my laptop to my phone. Very slow on that also.

[AKAYA1185]

No luck on smart switch either.

[asreak]

Every time I try to update, the error code in the screenshot provided pops up. Idk what to do. It could be me or the samung server after the unpack event

[cassiehong91]

your phone carrier might be having some issues.