JUMP TO SOLUTION Solved

Original topic:

Verizon Failed January Update

(Topic created: yesterday)
26 Views
MattLietha
Asteroid
Options
Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
image
 
 
388 Replies
Members_NpXNLAp
Asteroid
Options
Galaxy S23

Massive failure whatever it is.

0 Likes
AndyUltra
Constellation
Options
Galaxy S23
I'm having the same issue with my S24 Ultra. The download is very slow and it never completes but gives me a failed error 407
0 Likes
Members_nrOPyKH
Constellation
Options
Galaxy S23

I had the same issue yesterday. Today it seems to be working but is super slow. Has been updating all morning and is at 45%. 

0 Likes
xXTechDBZXx
Constellation
Options
Galaxy S23
Same problem for me **bleep**
0 Likes
jwbrice
Constellation
Options
Galaxy S23
Same here keeps failing on my s24 ultra
0 Likes
shqybay
Constellation
Options
Galaxy S23
I'm having the exact same issue and I had the s24 ultra and I'm on Verizon I am unable to download it it keeps saying failed
0 Likes
LandonJ
Cosmic Ray
Options
Galaxy S23
I am trying to update my s24 to the security update 15, and it has failed 4 times and is now installing but taking very long. It's been 4 hours and it's it 26%. I have very fast internet,tons of storage still and I don't know why.
Kilozva
Cosmic Ray
Options
Galaxy S23
Cancel the installation of the new update and reset the phone
0 Likes
meself
Honored Contributor
Options
Galaxy S23
Seems to be a problem in the update many others are having same issue
0 Likes
detroitkrazy
Cosmic Ray
Options
Galaxy S23
What i did was I used my computer i downloaded smart switch and downloaded using that