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‎05-13-2023 05:33 AM (Last edited ‎05-16-2023 10:24 AM by SamsungRei ) in
Galaxy S23I just got the Samsung 23 plus and I cannot figure out why the number 1 isn't working. It asked me to change the number so I put the number one. I would really like to be able to fix this myself, but when I call the number one it says the call can't go through. When I hold it down it says the same thing. Love everything but this issue! Ugh.
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‎05-13-2023 06:25 AM in
Galaxy S23@Sally59 Typically the number "1" is set as a speed dial for voicemail. It sounds like you may have set it as the actual voicemail number which is dialed. That is not correct.
The number in
phone app -> 3 dot menu -> Settings -> Voicemail -> Voicemail number
should be the number that your carrier provides to access the voicemail system.
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‎05-13-2023 06:25 AM in
Galaxy S23@Sally59 Typically the number "1" is set as a speed dial for voicemail. It sounds like you may have set it as the actual voicemail number which is dialed. That is not correct.
The number in
phone app -> 3 dot menu -> Settings -> Voicemail -> Voicemail number
should be the number that your carrier provides to access the voicemail system.