Original topic:

WhatsApp Audio STOPS at 30 seconds

(Topic created: a week ago)
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usereo7WBB12pT
Cosmic Ray
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Galaxy S23
 

I have a Galaxy S23. For some time now, at least with the last two updates, I have noticed that when I listen to WhatsApp voice messages that are longer than 30 seconds and put the phone to my ear, the screen turns on and the audio stops after 30 seconds.

I have also tried in Galaxy S24 and same issue.

I am not the only one with this problem.

Will Samsung fix this issue?

51 Replies
vatyko88
Constellation
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Galaxy S23

Hi all, I have been facing this issue since ages and I may finally have found the solution for this please try following these steps and see if it occurs again.

  • Open your settings and go to device care.
  • Tap on battery
  • Then tap on "background usage limits
  • Tap on "never auto sleeping apps"
  • Add WhatsApp to that list

At this point try again. It worked for me and also resolved a similar issue I had been having with my music player.

 

Previously, I had set WhatsApp with "unrestricted" battery activity in the background but that did not fix the issue meanwhile my steps did so far.

 

Best of luck!

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usereo7WBB12pT
Cosmic Ray
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Galaxy S23

Nice try, but it does not work for me..... thanks you anyway!

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