WhatsApp Audio STOPS at 30 seconds

[usereo7WBB12pT]

I have a Galaxy S23. For some time now, at least with the last two updates, I have noticed that when I listen to WhatsApp voice messages that are longer than 30 seconds and put the phone to my ear, the screen turns on and the audio stops after 30 seconds.

I have also tried in Galaxy S24 and same issue.

I am not the only one with this problem.

Will Samsung fix this issue?

[vatyko88]

Hi all, I have been facing this issue since ages and I may finally have found the solution for this please try following these steps and see if it occurs again.

• Open your settings and go to device care.
• Tap on battery
• Then tap on "background usage limits
• Tap on "never auto sleeping apps"
• Add WhatsApp to that list

At this point try again. It worked for me and also resolved a similar issue I had been having with my music player.

Previously, I had set WhatsApp with "unrestricted" battery activity in the background but that did not fix the issue meanwhile my steps did so far.

Best of luck!

[usereo7WBB12pT]

Nice try, but it does not work for me..... thanks you anyway!

[usereo7WBB12pT]

I don't know how, but suddenly it works.....

Anyway, so dissatisfied with samsung....

[usereo7WBB12pT]

Oh **bleep**ing God!! Now it works for 2 seconds and it starts on the other buzzer. **bleep** SAMSUNG!!! Never again!