Original topic:

Android Auto not working even on USB cable

(Topic created: 01-27-2024 02:03 PM)
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userzdF4GnjBCf
Cosmic Ray
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Galaxy S24

Android Auto worked on my 2019 Honda CR-V on USB cable and Motorola wireless adapter with my S-23 Ultra just fine. S-24 Ultra it does not work at all with either cable or adapter. Screen comes up and says connect USB cable but does not recognize the connection. Adapter shows loading on CR-V screen but never loads. Is this function now just totally broken?

I should add that I have tried multiple 6" high grade 10 gb cables, cleared cash and data and all of the other suggestions I could find on the net and it still does not work. S-23 with 6.0 UI works perfectly. S-24 with 6.1 does not work at all. Both with Android 14.

Update (02/17/24): My AA is still working on Motorola wireless just fine. In fact it is working better than it did on my S22U and S23U. On those phones often when I had a low cell signal it would spool and I would lose my music or it would not start at all. This hasn't happened once with the S24U. Maybe better antenna? Weather and Radar app pops right on the screen when it used to take minutes. I did notice yesterday that in all my fooling around I had turned on AA Developer mode and checked Wireless Android Auto at the top of the list. Don't know what effect this has but you might try it. 

How to enable Android Autoā€™s developer mode

  1. In your phoneā€™s settings, search for ā€œAndroid Auto.ā€
  2. Once you find the setting, tap it and you should find yourself in the Android Auto app.
  3. Scroll down and tap Version 10 times.
  4. Hit OK.
  5. Access developer settings by tapping the three-dot button at the top-right corner and taping Developer settings.
136 Replies
boonyaik
Constellation
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Galaxy S24

I am on S22, I experience exactly the same problem few days ago.

It was working fine for past 12 months. The phone is connected , the android auto icon came out but the message was finding android auto and after about a minute, it went dead. 

Please help.

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aahhhwww1
Constellation
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Galaxy S24
I Was on here trying to find solution...on my honda screen I went to home/ settings /smartphone/android auto and my device was apparently not enabled. I changed the setting and it worked!
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MCW1
Constellation
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Galaxy S24

Spray CLEAN BOTH c connectors with contact cleaner let evaporate ... Dome

 

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technology1010101
Constellation
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Galaxy S24
On mine there is a setting on the car side about always connecting. In connections select the phone and look for when to connect.
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usertbpk1wVeLh
Constellation
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Galaxy S24
My 24 ultra can connect to my 2018 vw I had a note9, and it worked fine any suggestions
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Members_zlSKUAI
Constellation
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Galaxy S24

Why is there no response from Samsung? There is evidently a problem with this phone. Will never buy another Samsung. I need a company that provides customer support. Samsung is not it. 

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usermzeJaY3BsM
Neutron Star
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Galaxy S24

because this is not a Samsung tech support forum, but a Smasung members forum where people share ideas and troubleshooting with other users.  Try submitting a bug report.

Samsung does provide customer support, they just don't do that here, where you decided to go so that you could garner support from the community.

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