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‎08-09-2024 05:18 PM (Last edited ‎08-12-2024 03:00 PM by SamsungRyder ) in
Galaxy S24Does anyone else have the android system keeps stopping pop up? It's constant with my s24 ultra just in the last 30days but nothing is changing about functioning of the phone
Solved! Go to Solution.
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‎08-09-2024 06:08 PM in
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‎08-09-2024 07:02 PM in
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‎08-10-2024 06:18 AM in
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‎08-12-2024 07:35 AM (Last edited ‎08-12-2024 03:07 PM ) in
Galaxy S24Hello, thanks for reaching out, and I am very sorry to hear the troubleshooting up to a factory reset was ineffective. If that is the case, service is recommended.
Before going into the service options, I will cover the troubleshooting to attempt beforehand. First is Safe mode, to rule out third-party applications being responsible. If behavior is normal in Safe mode, uninstall applications until it behaves normally outside of Safe mode: https://www.samsung.com/us/support/answer/ANS00062983/
Last thing to try is a factory reset. Back up everything prior (https://www.samsung.com/us/support/answer/ANS00060517/) then perform the reset (https://www.samsung.com/us/support/answer/ANS00062029/).
Once you have exhausted all troubleshooting, service and evaluation is recommended. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Also, submit an error report via the Samsung Members app: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
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‎08-10-2024 06:16 AM in
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‎08-10-2024 12:42 PM in
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‎08-10-2024 02:57 PM (Last edited ‎08-10-2024 02:58 PM ) in
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‎08-10-2024 04:35 PM in
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‎07-28-2024 05:52 PM in
Galaxy S24