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ā02-26-2024 09:00 PM (Last edited 2 weeks ago by SamsungChelsea ) in
Galaxy S24Hello All,
First check the video
https://youtube.com/shorts/XDCsUbBYHns?si=lH2Shy4LYT53SoKv
Hope you have watched the video now so - After reading posting several posts,threads I came to know that the banding we are getting due to SRGB color space which s24 ultra/S24 series using as it's default color space for SDR content.
I have checked the same with previous S series fold series and for those there are no banding though there also samsung used 8bit+FRC displays. it's happening because on previous devices they used DCIP3 colors on all accorss the device contents.
Now came to the point, The video I have made to show you guys that how DCIP3 color gamut present on HDR content can fix the banding issue.
It's clearly see that when I am playing the HDR content then display is showing DCIP3 colors and there if I am testing using https://testmyscreen.com/ then I am not getting any banding , it's preety smooth but when I am turning off the video, banding is again visible.
With hdr on via youtube video--
Without HDR--
I am requesting all of the members here , please don't get offended. I love Samsung that's why I spend lot of money on it. Just see the facts and share your opinion.
Requesting Samsung to bring back DCIP3 color space for vivid mode on all over the device contents and keep the SRGB for natural mode. Please Samsung we need this as display is looking worse with those bandings.
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ā06-19-2024 02:06 PM in
Galaxy S24Hello @Rydah , please reach out to the respective team again and ask them to provide the similar colorspace options just like s23 ultra. It's been 4 months now. I am now frustrated by seeing the color banding issue on multiple places in the UI. Please do something otherwise we will loose our trust to samsung.
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ā07-09-2024 01:21 PM in
Galaxy S24- Mark as New
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ā07-09-2024 03:05 PM in
Galaxy S24I never heard back from Samsung regarding this issue. Sorry, I have nothing helpful to report at this time.
Best regards,
Rydah
If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "ā Accept as Solution" button.
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ā07-11-2024 02:21 PM in
Galaxy S24I specifically registered to support the topic. Banding is horrible. You can see it everywhere every day. I have hundreds of examples where this happens. I can't even evaluate the quality of the photo taken due to problems with the screen. Insanely annoying. I can't understand how quality control could allow this to happen. No patches from Samsung, no information about the problem. And not a single blogger said a word about it. The photo shows just a comparison of screens in youtube S24U versus the old galaxy S20 FE.
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ā07-22-2024 09:21 PM in
Galaxy S24It's enough to make me want to return my new s24 ultra, and honestly possibly enough for a class action suit...
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ā08-12-2024 03:09 AM in
Galaxy S24@Rydah When will this issue be looked into? Can you folow-up again with samsung on the problem.
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ā09-04-2024 10:12 PM in
Galaxy S24I'm having a similar issue with my new S24+. Now, when playing HDR content and moving back to the testmyscreen website, banding still occurs, but you can seen the lines move before settling in. If it was a purely hardware issue they wouldn't move at all. I'd really like to give Samsung the benefit of the doubt, but their lack of response is concerning. I may have to return ti my iPhone until these issues have been remedied.
Side note: I went to see the new fold series of phones and they too have these issues. The new Pixel 9s, however, do not.
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4 weeks ago in
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