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ā01-31-2024 05:36 PM in
Galaxy S24Solved! Go to Solution.
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ā02-01-2024 04:10 AM in
Galaxy S24I just got my Samsung S24+ and I encountered the same problem while in my old S10+ I never encountered such troubles.
It is abnormal that I should use different accounts for personal and not personal area... I used it to have two whatsapp on the same phone so far and I lost the history of the whatsapp installed in personal area.
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ā02-01-2024 05:21 AM in
Galaxy S24Same here... darn!
Galaxy Store works fine though when I try do add an app from Play Store in Secure Folder, I'm prompted to login and it errors out stating "that account already exists on your device".
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ā02-07-2024 12:36 AM in
Galaxy S24Try logging in with the alternwtive options saying you forgot your email. I used my phone and name and password and that worked.
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ā02-01-2024 05:30 AM in
Galaxy S24Same issue here! Moving from an S20+ where it worked perfectly fine, now I can't add the same account on my phone and my secure folder...
Tech support told me to reset the phone and transfert files with Smart Switch without the secure folder, I did (and lost quite a few hours re-setting all... Thanks) but still doesn't work.
Uninstalling and getting a fresh secure folder doesn't help either.
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ā02-01-2024 09:13 AM in
Galaxy S24I was finally able to add my Google account...just type your Google name without the @Gmail
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ā02-01-2024 12:35 PM in
Galaxy S24So so stupid - I was stuck on this for an hour before I found this answer... They don't seem to understand our use cases!
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ā02-02-2024 12:29 PM in
Galaxy S24OMG!!!!!!!!!! Your solution worked perfectly!!!! I spent hours trying to solve this bug... I almost deleted my secure folder...
Thank you very much!!!
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ā02-02-2024 09:31 PM in
Galaxy S24My Goodness thanks much. setting mine up, a couple things went hiding but the power of research goes a long way. The manage conversation categories to set my specific app sounds almost started a riot but found the answer to that as well rather quickly after trying to figure it out for a moment, this goes a long way and i will help the next
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ā02-07-2024 02:06 AM in
Galaxy S24Man, That really worked!!! Thank you a lot!!!