Facebook Messenger Custom Sound Notification for Each Chat

[Eleventh_Blessing]

I like having a different notification sound play when I receive a chat message from certain people I stay in regular contact with on Facebook Messenger, that way if I’m not by my phone & I hear a certain sound when they message me, I will know which person is messaging me. I am able to do this successfully with my text messages, and I was able to do this successfully in Messenger on my Galaxy S9 (yes, I actually still used the S9 until 2 days ago); however, I have had no success with this on my new Galaxy S24.

I texted w/ a Samsung rep & was told this is an issue I need to take up with Facebook, but I can not find Facebook’s contact info. I am hoping someone in the Samsung community can help. I have done a deep dive search on this, to no avail.

What I did:

1. On my S24, went to Settings > Notifications > Advanced Settings > Toggle on “Manage notification categories for each app”
2. Opened Facebook Messenger > tapped on a chat thread > tapped on the circled “i” in the top right hand corner > scrolled down & tapped on “Notification & sounds” > tapped on “Customize notifications” > tapped on “Sound” > picked out a sound

However, even with these settings, it is just playing the default Messenger app sound any time these people message me, even though I have selected a custom sound for them. I tried uninstalling the Messenger app, restarting, then re-installing the app with the custom settings. Unfortunately, that did not work. ☹

[boodateen]

Thats sound awsome to do that instead of hearing the same sound

[camerakid22]

It was wonderful when it was working for me!! Highly recommend 😭

[realaud]

That should work.  After you do that, when you long press on the app icon and select the "i", (not the "i" within the chat) does the conversation you chose to have a different sound show up as a category?

[Eleventh_Blessing]

This is what mine looks like when I do that.

[realaud]

You did everything right, so it should work. I didnt even change the sound for that convo, just went in to check the steps and it ended up as it's own category. At least it will make it easier if I ever do decide to change that sound.

[Eleventh_Blessing]

I have no idea why it's not working. Super frustrating. 🤦🏼

[Eleventh_Blessing]

A friend of mine who used to work for Samsung toyed around with it last night and said he couldn't get it to work, either. 😞
Anyone else been able to do this successfully?

[realaud]

Do you have all the toggles turned on?

[Eleventh_Blessing]

Yes