Original topic:

Facebook Messenger Custom Sound Notification for Each Chat

(Topic created: 10-15-2024 04:38 AM)
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Galaxy S24

I like having a different notification sound play when I receive a chat message from certain people I stay in regular contact with on Facebook Messenger, that way if Iā€™m not by my phone & I hear a certain sound when they message me, I will know which person is messaging me. I am able to do this successfully with my text messages, and I was able to do this successfully in Messenger on my Galaxy S9 (yes, I actually still used the S9 until 2 days ago); however, I have had no success with this on my new Galaxy S24.

I texted w/ a Samsung rep & was told this is an issue I need to take up with Facebook, but I can not find Facebookā€™s contact info. I am hoping someone in the Samsung community can help. I have done a deep dive search on this, to no avail.

What I did:

  1. On my S24, went to Settings > Notifications > Advanced Settings > Toggle on ā€œManage notification categories for each appā€
  2. Opened Facebook Messenger > tapped on a chat thread > tapped on the circled ā€œiā€ in the top right hand corner > scrolled down & tapped on ā€œNotification & soundsā€ > tapped on ā€œCustomize notificationsā€ > tapped on ā€œSoundā€ > picked out a sound

However, even with these settings, it is just playing the default Messenger app sound any time these people message me, even though I have selected a custom sound for them. I tried uninstalling the Messenger app, restarting, then re-installing the app with the custom settings. Unfortunately, that did not work. ā˜¹

12 Replies
boodateen
Constellation
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Galaxy S24
Thats sound awsome to do that instead of hearing the same sound
camerakid22
Constellation
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Galaxy S24
It was wonderful when it was working for me!! Highly recommend šŸ˜­
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realaud
Honored Contributor
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Galaxy S24

That should work.  After you do that, when you long press on the app icon and select the "i", (not the "i" within the chat) does the conversation you chose to have a different sound show up as a category?

SmartSelect_20241011_194039_Settings.jpg

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Galaxy S24
This is what mine looks like when I do that. 1728690361888.jpg
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realaud
Honored Contributor
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Galaxy S24
You did everything right, so it should work. I didnt even change the sound for that convo, just went in to check the steps and it ended up as it's own category. At least it will make it easier if I ever do decide to change that sound.
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Galaxy S24
I have no idea why it's not working. Super frustrating. šŸ¤¦šŸ¼
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Galaxy S24
A friend of mine who used to work for Samsung toyed around with it last night and said he couldn't get it to work, either. šŸ˜ž
Anyone else been able to do this successfully?
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realaud
Honored Contributor
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Galaxy S24
Do you have all the toggles turned on?
SmartSelect_20241013_072506_Messenger_1000071661_1728818707.jpg
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Galaxy S24
Yes
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