February 2024 "Security" update Causes Catastrophic issues + March Update did not fix.

[KindlyThrive]

After the February update last night, my phone has become nearly unusable. No videos play, freezing in Duolingo, slowed performance, and glitchiness throughout. Can't use Facebook or Instagram due to the video issue—videos are frozen and won't play. Additionally, the phone is overheating, very hot to touch. This phone has been cool since I got it two weeks ago. Really upset. Hoping the March 2nd update will fix it. I have the 1TB unlocked version directly from Samsung.

3rd Update: 3/4/24 12pm:
The phone is nearly unusable post-March update. On the first day, it consumed nearly 60% of the battery while idle on my kitchen counter unplugged. The next day, with 1:30 of active screen use, it used 124% battery, reaching temperatures of 40-45 degrees Celsius. Videos on social media platforms and Talk-to-Text randomly fail. These issues, along with others, started after the March 2nd update. Restarting temporarily resolves the video and Talk-to-Text problems, but I need to restart the phone 5-7 times a day to keep it functional. Before the update, the phone worked flawlessly. I am hoping someone else has a solution. I don't think there is something wrong with phone but the software.

2nd update 2:30pm :I spoke too soon. Video has stopped working on Instagram and Facebook again.  I have restarted 3 more times in hopes it would resolve it. Everything worked flawlessly as of last night before the february security update.

One other issue, power drain. My cell phone is plugged in and it cannot fully charge if the screen is on.  IT has been stuck at 74% for a while now. Now at 73% after about 15 minutes of showing 74%.  If things were working correctly, it should be charging at 1% or faster per minute, and that is not happening. It is just stuck saying 7 minutes until full.  I have the advanced battery support turned on so it only charges to 80% max, but now it wont even do that. Currently it has no major apps running, it is just sitting next to me. The screen is very warm. 

1st Update, 11am : Phone has restarted after March 2 update and now videos will play again. That was very unsettling and I wonder how many people returned their phones because of the glitch with the February update. I am glad I only had to deal with it for a few hours. 

[KindlyThrive]

Phone has restarted after March 2 update and now videos will play again. That was very unsettling and I wonder how many people returned their phones because of the glitch with the February update. I am glad I only had to deal with it for a few hours. 

[DarthVader99]

No issues with my phone after both updates sounds like you may have a bad device

[BlackPuck]

Haven't had this issue at all maybe something got corrupted during your update. The latest update happend to fix those problems.

[realaud]

Here's a tip. Whenever an update gets installed on my phone, sfter the initial reboot, I unlock my phone snd wait for sll the updates to finish (just because the phone reboited, doesn't mean the install is completed), then I reboot again, just to make sure everyrhing is done.

A lot of people are impatient to start using their phone immediately after the update, that things may still be installing ehile you are trying to use it.

[KindlyThrive]

Yes, I restarted a 2nd time without any success. I run a small tech firm and troubleshoot tech issues full time. This was not an easy fix but the fixed update resolved the issues.

[realaud]

That's the thing, none of us knows what kind of experience someone has when they ask for help, so we give advice based on our own experiences.

[KindlyThrive]

I spoke too soon. Video has stopped working on Instagram and Facebook again.  I have restarted 3 more times in hopes it would resolve it. Everything worked flawlessly as of last night before the february security update.

One other issue, power drain. My cell phone is plugged in and it cannot fully charge if the screen is on.  IT has been stuck at 74% for a while now. Now at 73% after about 15 minutes of showing 74%.  If things were working correctly, it should be charging at 1% or faster per minute, and that is not happening. It is just stuck saying 7 minutes until full.  I have the advanced battery support turned on so it only charges to 80% max, but now it wont even do that. Currently it has no major apps running, it is just sitting next to me. The screen is very warm. 

[Faith7777]

Any updated? Is your phone working correctly now? Your update shows a lot of problems after you update?

[KindlyThrive]

My phone is facing a catastrophic failure. Yesterday, it consumed 124% of the battery, with minimal screen use. A 3-hour call drained it from 78% to 25%, and it overheats persistently. This issue mirrors my previous Note 20 Ultra troubles, prompting my upgrade. Despite being a power user, my usage in the last couple of days has been minimal. The battery performance is now twice as poor as my Note 20 Ultra, barely lasting 3 hours with usage.

At this moment I have been on my phone for 15 minutes and the battery has drained 4% while still being on the charger. It says it's charging but it doesn't seem to be charging nearly enough. The battery temperature is currently almost 41° c. I have seen it hit 45° C a couple of times and often is around 43° c. When unplugged the battery is around 39° C. I do use a pretty hefty phone case for protection, just like I did on my old phone but the processor running all the time is the culprit, not a bad battery. In one of the screenshots I shared you can see that while there are no active apps, all of the processors are about half speed.

I have added a screenshot for a pretty normal day before where I was able to get a full day of use and the battery never went all the way down.