JUMP TO SOLUTION Solved

Original topic:

February 2024 "Security" update Causes Catastrophic issues + March Update did not fix.

(Topic created: 03-02-2024 09:40 AM)
29452 Views
Options
Galaxy S24

After the February update last night, my phone has become nearly unusable. No videos play, freezing in Duolingo, slowed performance, and glitchiness throughout. Can't use Facebook or Instagram due to the video issue—videos are frozen and won't play. Additionally, the phone is overheating, very hot to touch. This phone has been cool since I got it two weeks ago. Really upset. Hoping the March 2nd update will fix it. I have the 1TB unlocked version directly from Samsung.

3rd Update: 3/4/24 12pm:
The phone is nearly unusable post-March update. On the first day, it consumed nearly 60% of the battery while idle on my kitchen counter unplugged. The next day, with 1:30 of active screen use, it used 124% battery, reaching temperatures of 40-45 degrees Celsius. Videos on social media platforms and Talk-to-Text randomly fail. These issues, along with others, started after the March 2nd update. Restarting temporarily resolves the video and Talk-to-Text problems, but I need to restart the phone 5-7 times a day to keep it functional. Before the update, the phone worked flawlessly. I am hoping someone else has a solution. I don't think there is something wrong with phone but the software.

2nd update 2:30pm :I spoke too soon. Video has stopped working on Instagram and Facebook again.  I have restarted 3 more times in hopes it would resolve it. Everything worked flawlessly as of last night before the february security update.

One other issue, power drain. My cell phone is plugged in and it cannot fully charge if the screen is on.  IT has been stuck at 74% for a while now. Now at 73% after about 15 minutes of showing 74%.  If things were working correctly, it should be charging at 1% or faster per minute, and that is not happening. It is just stuck saying 7 minutes until full.  I have the advanced battery support turned on so it only charges to 80% max, but now it wont even do that. Currently it has no major apps running, it is just sitting next to me. The screen is very warm. 

1st Update, 11am : Phone has restarted after March 2 update and now videos will play again. That was very unsettling and I wonder how many people returned their phones because of the glitch with the February update. I am glad I only had to deal with it for a few hours. 

JUMP TO SOLUTION
67 Replies
Options
Galaxy S24
Oh, that's the Play Store update but not the actual update of the phone. A little bit different than the problem we're describing. Are you having actual issues with the phone running? Are things not updating because the app store app is out of date?
0 Likes
Reply
robscell
Constellation
Options
Galaxy S24
After the update I cannot call the bank it doesn't recognize the phone and then it recognizes the phone but doesn't understand the numbers then understands the numbers but doesn't recognize the phone also the same is the issue with voicemail I no longer call voicemail and actually get my voicemail they reset it for me at the phone company and it still doesn't work. Samsung sucks they just leave people out in the middle of nowhere there's nobody to help you they don't have any kiosk or anybody that's real. I guess if I was in Korea the only way they'll help you
0 Likes
Reply
userYk1SI0hBJS
Constellation
Options
Galaxy S24
This last update is messed up. I keep getting a pop-up that says Android System has stopped.
0 Likes
Reply
Sweetmelissagi
Constellation
Options
Galaxy S24

I'm sorry to hear what you're going through but mine is doing the exact same thing!! It's the first I've heard about it and I'm glad I'm not alone but not happy you're going through it too!🖖🏼

0 Likes
Reply
Magn1ficent
Constellation
Options
Galaxy S24
A few months ago, after an update, my voice typing doesn't know how to spell or punctuate. I take more time correcting all the errors, I end up just typing it out instead. It has gotten worse with each update. It puts periods and caps in the middle of words and doesn't spell the words correctly 🤔 I'm afraid to accept any more updates.
0 Likes
Reply
CyniaTurner876
Constellation
Options
Galaxy S24
Good <>
0 Likes
Reply
marco760
Constellation
Options
Galaxy S24
They forgot to add the emojis on various platforms and it's sucks like when we're typing a story on Facebook we can't use emojis anymore I have to go to my texts to copy and paste them and it sucks bring back the emojis
0 Likes
Reply
Buntygandhi21
Constellation
Options
Galaxy S24

Same issue is there with june2024 update. The memory ram in phone is used heavily and its UI gets freezzed for 10 minutes. Samsung get this corrected asap, its **bleep**

0 Likes
Reply