Original topic:

Fingerprint verification issues

(Topic created: 2 weeks ago)
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Nanyan64
Asteroid
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Galaxy S24

Having trouble lately. Is there a glitch?

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4 Replies
realaud
Honored Contributor
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Galaxy S24

If there is a glitch, it's probably only with your phone, since biometrics reside strictly on the user's device.  You can do a diagnostic of the fingerprint reader.  If your finger was wet or just off the mark, the reader won't read properly.  Do the diagnostic and make sure the sensors are working.  If the diagnostic shows everything OK, and the problem persists, try resetting your biometrics by either deleting the fingerprint you have, or adding another (you can register up to 3 prints).

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Red Giant
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Galaxy S24
Not with my phone. Redo your fingerprint.

Cheers
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userJ72qZFe8WA
Constellation
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Galaxy S24

Turn off your auto blocker I was having all kinds of issues with stuff like this till I turned that off

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Red Giant
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Galaxy S24
Mine is on all parts of auto blocker. My fingerprint login is rock solid.

Cheers
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