Original topic:

Fingerprint

(Topic created: 02-08-2026 01:35 PM)
366 Views
MrAntPerky
Nebula
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Galaxy S24
It just isn't working whether registering again or using existing prints, can't get any of my prints to work, especially using prints to log into my bank acct?
4 Replies
nullandvoid
Honored Contributor
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Galaxy S24

Have you run a diagnostic on the fingerprint scanner?  Diagnostics can be found in the device care settings of your phone.

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ExtraSauce70
Cosmic Ray
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Galaxy S24
Any chance you just replaced your screen protector. Some are made better than others.
nullandvoid
Honored Contributor
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Galaxy S24

Yes, a screen protector could very well be the culprit, but do run the phone diagnostics anyway.  If you did just add a screen protector, I suggest going to the settings and turning on touch sensitivity.

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eckertman
Cosmic Ray
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Galaxy S24
Mine takes work and then it goes.
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