Original topic:

Forgot password I just set up and can't get access to change my password

(Topic created: 08-17-2024 10:59 PM)
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user2EL4WMFBMY
Asteroid
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Galaxy S24

I forgot my password I just set up.last night. I still have the fingerprint lock set up but cannot get in to change my password. Any help?

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22 Replies
ChaosSaber
Honored Contributor
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Galaxy S24
Probably gonna have to wipe the phone
usssera
Red Giant
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Galaxy S24
Ya
user2EL4WMFBMY
Asteroid
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Galaxy S24
Ya to the having to wipe it ?
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MrGhoul
Comet
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Galaxy S24
You might use "find my device" if you had it set up on your phone.
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user2EL4WMFBMY
Asteroid
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Galaxy S24
And that will help me reset a password? My bad treating you Iike customer service but I'm a lil phone illiterate and I JUST went from the 10s to the 24 lmao , so there's some learning to do
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MrGhoul
Comet
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Galaxy S24
Smart lock used to have a feature called remote unlock, but samsung removed the feature for security reasons. As far as "find my device" you would have had to set it up. Go to device settings > google > find my device.
user2EL4WMFBMY
Asteroid
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Galaxy S24
I think I already set that up last night. But going through "find my device" will give me a way to reset the password is what you are saying?
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MrGhoul
Comet
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Galaxy S24
Samsung account also has a find my mobile The steps to unlock your Samsung phone with Find My Mobile are as follows:

Go to the Samsung Find My Mobile website on a computer or another device.Log in with your Samsung account credentials.Select your locked Samsung phone from the list of devices associated with your account.Click the ā€œUnlockā€ option from the list of available features.Follow the on-screen instructions to reset your phoneā€™s password. You may be required to enter your Samsung account password and some personal information to verify your identity.Once youā€™ve successfully reset your password, you can reaccess your phone.
BruZZi
Red Giant
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Galaxy S24

Nope. You'll be able to factory reset your phone using "Find my Device".