Original topic:

GW5 Pro - Modes not syncing properly with S24 Ultra

(Topic created: 08-04-2024 02:28 PM)
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szerwony
Asteroid
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Galaxy S24

Hi. I have a problem with modes, that aren't syncing properly between my phone and watch. On S24 Ultra I have configured 3 modes: Sleep, Theater and Drive:

Screenshot_20240804_232058_Modes and Routines.jpg

But when I go to modes list on GW5 Pro, I see Sleep, Theater, Drive and Exercise, which shouldn't be there. Another problem is that Theater mode on watch shows up as "not set", so when I try to turn it on, it opens configuration screen on the phone. Hovewer it is configured and can be turned on from the phone. I tried deleting this mode and configuring again, disabling and enabling modes sync, but nothing helps. Do anyone have similar problem?

Screenshot_20240804_232121_routines.png

2 Replies
DiegoOrtigoza
Constellation
Options
Galaxy S24
I have the same problem, I tried a lot of ways to resolve it but it didn't work and when I contacted samsung the could help me. My theory is that it could be a software problem that affects only s24 ultra because I tried with other phones and it worked, so hopefully soon we have a way to resolve it or it could be resolve by a update.
szerwony
Asteroid
Options
Galaxy S24

I hope Samsung will fix it in the next update.

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