Original topic:

Galaxy s24: apps not loading/causing a reboot/opening browser or other apps

(Topic created: Monday)
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-87-
Asteroid
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Galaxy S24

Anyone else having issues with app functionality. When I open any app it either won't load or it reboots and opens up a web page that opens up other app configurations. I have lost private and per data as well as f I understand personal information in over 600 places that I never approved. 

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5 Replies
Oxford
Neutron Star
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Galaxy S24
Sounds like you have a very serious malware problem. I would suggest downloading Malwarebytes and see what it says.
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Asteroid
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Galaxy S24
I just to to delete all my data off of it before I send it back
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realaud
Honored Contributor
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Galaxy S24
You have a malware problem. Factory reset your phone and set it up from scratch. You will have to factory reset ir to send it back, but you shouldnt have to send it back. You most likely acquired the malware by installing a rogue app. Figure out which app it is and don't install it again. Also, as the other member said, download malearebytes and run a scan.
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-87-
Asteroid
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Galaxy S24
The malware has the old phone completely put of whack.
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user90LuDREoFs
Constellation
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Galaxy S24
Search app in playstore, make sure it's not disabled
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