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Original topic:

Galaxy s24 ultra camera not as clear as a few months ago

(Topic created: 08-07-2024 11:44 AM)
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DonnieD83
Halo
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Galaxy S24

My camera isn't as clear as it was when It first arrived a few months ago. 

 Anybody else experiencing this? 
2 Replies
3Fees
Red Giant
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Galaxy S24
Try resetting camera settings.

Cheers
3Fees
Solution
SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S24

Hello, thanks for reaching out. I can certainly understand how frustrating it is for your camera not being clear. In addition to what @3Fees suggested, make sure your camera itself is clean and  try this guide: https://www.samsung.com/us/support/troubleshooting/TSG01001329/

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung  or to ship the phone in for service, please reach out to us via one of the following options:

1. Facebook Messenger: http://m.me/samsungsupport

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-

3. Private Message: https://bit.ly/3hzZfw8

If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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