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08-05-2024 11:11 PM (Last edited 08-07-2024 11:38 AM by SamsungRyder ) in
Galaxy S24My camera isn't as clear as it was when It first arrived a few months ago.
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08-07-2024 11:44 AM in
Galaxy S24Hello, thanks for reaching out. I can certainly understand how frustrating it is for your camera not being clear. In addition to what @3Fees suggested, make sure your camera itself is clean and try this guide: https://www.samsung.com/us/support/troubleshooting/TSG01001329/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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08-06-2024 07:05 AM in
Galaxy S24Cheers
3Fees
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08-07-2024 11:44 AM in
Galaxy S24Hello, thanks for reaching out. I can certainly understand how frustrating it is for your camera not being clear. In addition to what @3Fees suggested, make sure your camera itself is clean and try this guide: https://www.samsung.com/us/support/troubleshooting/TSG01001329/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html