Original topic:

Google Maps freezes when opening app

(Topic created: 09-15-2024 03:52 PM)
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tejapopuri
Asteroid
Options
Galaxy S24

When i try to open google maps its freezing near logo thats it.

5 Replies
Belaythatorder
Supernova
Options
Galaxy S24
You can try a couple of pieces of troubleshooting:
1. Check to make sure it is on the most recent app version.
2. Clear the app's cache/data: open device settings (cogwheel icon)>Apps>Maps>storage>clear cache/data>restart phone.
3. Uninstall/reinstall app.
Also, there was an issue last night with the latest update of the Google app due to a software bug that had the app force closing itself so if you continue to have issues with Google Maps after trying these troubleshooting steps you may want to apply them to the Google app as well.
mkmaskman
Constellation
Options
Galaxy S24
My Google Map is not working. I have Clear the app's cache & data but this will only work for once.
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tejapopuri
Asteroid
Options
Galaxy S24
The issue is with google Maps, not with samsung. Try to clear all the recent apps and open the app
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acmoo1964
Cosmic Ray
Options
Galaxy S24

it was working yesterday just fine...have had no updates...only fails on mobile data...

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acmoo1964
Cosmic Ray
Options
Galaxy S24

working on wifi but not on mobile data...this is the 2nd problem I've had with the s24 not working on ATT Cellular Mobile Data...all the other phones on my account work, this s24 is having persistent problems. Locked out of my samsung account due to the Enhanced Data Protection, now this...I'm about to throw it away and get an iphone,..

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