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Inconsistent sound Google Messages

(Topic created: 04-02-2024 06:35 AM)
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cwinkler
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Galaxy S24

Switched to Google Messages to see how I like it. Getting inconsistent sound notifications, and can't figure out why. All notifications allowed (except turned off vibrate) and volume is turned up. I'll get the screen popup notification, but no sound notification. What might cause this? Phone is NOT on DND. Just this morning got one notification to sound, but at least 2 others did not.

CWinkler
Galaxy S24 Ultra, Active4
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notforhire
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Galaxy S24

full disclosure: I'm hard of hearing (very) and wear hearing aids. when wearing my hearing aids, all notifications come through the aids, not the phone. it doesn't happen every time, though. in my case, I've chalked it up to either connectivity or competing sounds around me. however, I always feel the notification vibration on my Watch 6 Classic, so I don't pay much attention to it. are you receiving proper notification sounds from your other apps?

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cwinkler
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Galaxy S24
My other apps seem ok. And Messages sometimes works. Just turned off notification for samsung Messages thinking maybe it was interference
CWinkler
Galaxy S24 Ultra, Active4
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Solution
notforhire
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Galaxy S24

a couple of things you can play with: wipe your cache partition from the recovery menu on your phone, clear cache and data in the Google Messages app, force stop, then simply open the app again and start using it (you won't lose your messages)

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cwinkler
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Galaxy S24
Have wiped phone cache and app cache. What do I lose when I wipe app data? Have also restarted phone. Haven't received a text to test yet.
CWinkler
Galaxy S24 Ultra, Active4
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notforhire
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Galaxy S24