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Inquiry Regarding Local Bank Card Support and Future Plans for Samsung Wallet

(Topic created: Monday)
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A2000B
Constellation
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Galaxy S24

I am writing to express my concerns and seek clarification regarding the limitations I've encountered with Samsung Wallet. I have Samsung S24 from Hong Kong and am currently residing in Saudi Arabia, where Samsung Wallet has just been introduced I have waited for this service ever since the introduction of samsung pay to work in Saudi Arabia. Unfortunately, I am unable to add my local bank card to the app, which poses a significant inconvenience.

I understand that services like Google Wallet and Apple Pay offer the flexibility to add bank cards based on the region the user is in and even allow users to change the app's country settings to accommodate such needs. This functionality is particularly beneficial for individuals like myself who move between regions or own devices from different countries.

Could you please provide insight into why Samsung Wallet does not currently support the addition of local bank cards based on the user's region or the option to change the app's country settings? Additionally, are there any plans to implement these features in the future to enhance user convenience and align with the offerings of other digital wallet services?

Your assistance and information on this matter would be greatly appreciated.

Best regards,

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@A2000B Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/  

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@A2000B Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/  

realaud
Honored Contributor
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Galaxy S24
You are in the forum for the wrong region as @LongHiker stated, however, I will tell you that if a card is unable to be added to a digital wallet, it is usually a bank restriction. You would have to check with your bank on availability for digital wallets.
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