Losing cellular connection on Verizon network Galaxy S24

[Jskinvest]

Periodically for some unknown reason I am losing my cellular connection to make and receive calls. And this also includes Wi-Fi calling. What's really strange is that I always show that I have a signal but when I make a call it hangs up immediately and with someone calls me it doesn't go through. A simple toggle on and off for airplane mode will fix it. But it's still a major issue because I will not realize I have no call connectivity until after the fact. Has anyone else had this problem. I'm on Verizon with the Galaxy S24 Plus 

[kimberleigh]

Have you restarted your phone? Reset network settings ? Is it esim or hard sim ?

[Jskinvest]

Yes I have restarted my phone and I have reset network settings. I have an E-SIM card

[Jskinvest]

Actually no I have not reset my network settings. I'm afraid if I do that I will lose all of my Bluetooth settings etc. Is that true?

[kimberleigh]

Yes, that is true

[Jskinvest]

Actually I see that there is now the ability to reset mobile network settings only without resetting the Wi-Fi or Bluetooth settings. So I just did that. Maybe that will fix it. We'll see

[kimberleigh]

🤞🤞

[kimberleigh]

You can't leave me hangin 😂

[Jskinvest]

😂

[kimberleigh]

I would say call into your customer service and have them refresh the sim. If that doesn't work, then it's 1 of 2 things, either a bad sim or your phone isn't reading the sim all the time.