Original topic:

My Galaxy S24 won't connect to Wi-Fi 6E network?

(Topic created: 2 weeks ago)
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Dreamspinner3
Cosmic Ray
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Galaxy S24

I have a Samsung S24 that is not "seeing" my new Wifi router's 6E network. It connects to regular WiFi 6 only. My husband's S23+ connects to the 6E network flawlessly. The router is a Google Nest Pro with two satellites working as a mesh network in my home. We're in the USA.

 
Shouldn't my S24 connect to the 6E WiFi network? Are there settings I need to change to get it to work?
 
Thank you.
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11 Replies
meself
Honored Contributor
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Galaxy S24
From what I found it's 6ghz that's needed on the router fir 6e to work so maybe not compatible with that
Dreamspinner3
Cosmic Ray
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Galaxy S24
It is getting 6, nit 6E
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meself
Honored Contributor
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Galaxy S24
Yes saw 6 supported but for 6e the router or wifi needs to support it
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Dreamspinner3
Cosmic Ray
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Galaxy S24
The new router does support 6E because my husband's s23 Plus is getting 6E but my s24 is not
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meself
Honored Contributor
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Galaxy S24
Nor sure that is all I could find
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mookiebeautifulass
Constellation
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Galaxy S24
Can Wi-Fi work better now please let me get some wi-fi cause I can't use my phone cause it's off
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Scotophor
Cosmic Ray
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Galaxy S24
Please start a new topic if you're not discussing the OP's issue.
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ricketypumpkin
Red Giant
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Galaxy S24
I would troubleshoot with google, or whoever else made you're router I believe I read it was a Google router though. The S24 Ultra supports 6E. I have Verizon FiOS gigabit Wi-Fi with a 6E router and I connect to the 6E almost constantly on my S24U. This phone even supports Wi-Fi 7 so it's highly likely to be a router problem not your phone because I didn't do anything special to mine or turn any settings on or off for it to connect to that band. It just defaults to it If it's clean enough of a signal. If I'm up on the third floor, I connect only to the regular Wi-Fi 6 since the router is in the sub basement but any other floor closer to the router and I'm automatically using 6E. It is a shorter range and more prone to interference just like 5 gigahertz was to 2.4 gigahertz
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Dreamspinner3
Cosmic Ray
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Galaxy S24
The phone sees it as 6E until I login, then only as 6 sitting right next to the router1732485061131.jpg
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