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a month ago (Last edited a month ago by SamsungJoJo ) in
Galaxy S24Since having to switch to Google messages, not vibration like it(phone) should. My Galaxy watch is vibrating, but the phone is not?
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a month ago in
Galaxy S24Hello, thanks for reaching out! I can see how annoying it is for your phone not to vibrate at all when you want it to for notifications and the like. In addition to what @realaud suggested, if your Galaxy phone is not vibrating when you receive calls or notifications but it is supposed to, there may be a straightforward solution. In this article, we will guide you through various troubleshooting steps to help you restore your phone’s vibration function: https://www.samsung.com/latin_en/support/mobile-devices/solutions-for-when-your-galaxy-phone-wont-vi....
Should it turn out these steps do not work, a third-party application may be to blame. In this case, Safe mode can help rule that out. Use this guide for Safe mode: https://www.samsung.com/us/support/answer/ANS10003495/
If vibration works in Safe mode, then uninstall the offending third-party application(s) until proper haptic feedback is restored.
Lastly, if the vibration/haptic feedback is still not working in Safe mode, it may be time to try a factory reset. First, back up everything you can (https://www.samsung.com/us/support/answer/ANS10002780/) then try a factory reset: https://www.samsung.com/us/support/answer/ANS00062029/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook: https://www.facebook.com/samsungcareus
2. Twitter: https://www.x.com/samsungcareus
3. Live chat: https://www.samsung.com/us/support/contact-customer-services
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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a month ago in
Galaxy S24- Mark as New
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a month ago in
Galaxy S24- Mark as New
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a month ago in
Galaxy S24- Mark as New
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a month ago in
Galaxy S24Hello, thanks for reaching out! I can see how annoying it is for your phone not to vibrate at all when you want it to for notifications and the like. In addition to what @realaud suggested, if your Galaxy phone is not vibrating when you receive calls or notifications but it is supposed to, there may be a straightforward solution. In this article, we will guide you through various troubleshooting steps to help you restore your phone’s vibration function: https://www.samsung.com/latin_en/support/mobile-devices/solutions-for-when-your-galaxy-phone-wont-vi....
Should it turn out these steps do not work, a third-party application may be to blame. In this case, Safe mode can help rule that out. Use this guide for Safe mode: https://www.samsung.com/us/support/answer/ANS10003495/
If vibration works in Safe mode, then uninstall the offending third-party application(s) until proper haptic feedback is restored.
Lastly, if the vibration/haptic feedback is still not working in Safe mode, it may be time to try a factory reset. First, back up everything you can (https://www.samsung.com/us/support/answer/ANS10002780/) then try a factory reset: https://www.samsung.com/us/support/answer/ANS00062029/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook: https://www.facebook.com/samsungcareus
2. Twitter: https://www.x.com/samsungcareus
3. Live chat: https://www.samsung.com/us/support/contact-customer-services
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html