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Original topic:

No thumbnail preview of movie files on PC

(Topic created: 03-18-2024 05:36 AM)
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Blakey063
Constellation
Options
Galaxy S24

I am trying to work out why Windows fails to show a thumbnail preview of a mp4 file in Windows 10. It has no problem with files taken with the S21, I have tried changing the image quality but it still does not work. It works if I edit the video on the phone before uploading it. Example.jpgAny ideas.

2 Replies
Solution
neilth
Red Giant
Options
Galaxy S24
On your S24, are you using the newer video codecs offered, which Windows 10 may not be capable of providing a thumbnail from.
Blakey063
Constellation
Options
Galaxy S24

On your prompting, I have found the Advanced Setting, where it can be changed to H.264, these are now viewable on Windows 10. Many thanks.