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Persistent Signal Loss on Samsung Galaxy S24 with DITO SIM

(Topic created: Tuesday)
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chmianshahzaib
Constellation
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Galaxy S24

I am encountering persistent signal loss on my Samsung Galaxy S24 while using a DITO SIM. The network frequently disconnects, severely impacting calls, texts, and mobile data usage. I’ve attempted various troubleshooting steps, including resetting network settings, updating the phone’s software, switching SIM slots, and even testing the SIM in other devices, where it works fine. The issue appears specific to the Galaxy S24. Could this be a compatibility problem between the device and DITO’s network? What steps can I take to resolve this critical connectivity issue?

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realaud
Honored Contributor
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Galaxy S24

I have never heard of DITO, are you in the U.S.?  Is your phone a U.S. model? This forum can only advise on U.S. models. Try finding a community for your region  https://r1.community.samsung.com/?change-country=true 

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Dan2023
Honored Contributor
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Galaxy S24
Yes, it could be.

Please contact your carrier for assistance regarding this issue.
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realaud
Honored Contributor
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Galaxy S24

I have never heard of DITO, are you in the U.S.?  Is your phone a U.S. model? This forum can only advise on U.S. models. Try finding a community for your region  https://r1.community.samsung.com/?change-country=true 

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meself
Honored Contributor
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Galaxy S24
I believe that's a Philippines network
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chmianshahzaib
Constellation
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Galaxy S24

I have Already contact with dito sim support and read  dito sim guides from relevent blogs but all in vain 

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