Original topic:

Phone just shut off and restarted today on my morning commute.

(Topic created: 3 weeks ago)
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Tlloyd121
Asteroid
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Galaxy S24
I was running maps and spotify iin split screen when it happened. 
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5 Replies
joeschmo19
Galaxy
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Galaxy S24
Spotify can consume a lot of data, that's probably it. Or maybe you needed an auto restart, is that setting on?
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Tlloyd121
Asteroid
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Galaxy S24
Not on auto, you're probably right about spotify though
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joeschmo19
Galaxy
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Galaxy S24
I've had issues with having 3 background programs running,(Spotify, run tracker, maps) but it only closes them, no restarts.
LongHiker
Legendary Samsung Care Ambassador
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Galaxy S24

@Tlloyd121 I've used Google Maps and Amazon music or Sirius XM in split screen on my Fold 5 with no problem. Did your phone overheat by any chance? I try to select car mounts which don't put my phone in the direct sun. 

If it repeats, once it reboots use the Samsung Member app -> support to report it. 

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MissAmazing
Galaxy
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Galaxy S24
It's an issue with Google Maps. Seems like everyone has been having the same issue the past 2 days. I saw an update in the play store so I'm hoping they fixed it.
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