I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.
Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.
Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings. I use AOD to display as a bedside clock, with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! š
SAMSUNG we are tired of your excuses. STOP IT, JUST STOP with the excuses!
The S24 series screens are muted, dull, and washed out. Don't tell us what to adjust. We are technically savvy individuals. For those coming from an older model of course they don't see a difference but you have set the expectations of bright, vibrant, over-saturated colors. We the people who pay $1400 for your Ultra models expect this. This is what you're known for.
The Vivid mode is basically not working at all. You have not released an official statement just your customer support saying our engineers are working on this but really are they. You've also stated this is the intended design for safe viewing. What is it?
You're not listening to your customers. Take this seriously! When is the software fix coming so you can fix Vivid mode? I preordered and I am keeping my S23 ultra until you fix this then I'll return it. I can't believe we spend this amount of money and you fail to come out with an official response then give mixed messages.
People who are holding on to their S23 ultra who want their trade-in rebate what do they do? We only have a certain amount of time to return out phone to get the rebate. Please provide guidance and tell us when is a software fix for this screen issue becoming.
I advise anyone who hasn't purchased the S24 yet and is considering to NOT BUY IT, until Samsung acknowledges and fixes the issue.
Yep if there was no vivid mode or over marketing of how bright and punchy their colors are then we'd have no ground to stand on for our complaints. This has been a staple of their phones and no one has complained.
Someone at Samsung decided to make the decision for us... NO I like and prefer vibrant colors. If I wanted full colors I would buy an iPhone.
Fix this Samsung and give us an official response not someone in tech support.
Never buying Samsung again! I am going to burn it on live camera to show android users the reputation and the quality of Samsung! Never buying Samsung again šš
The home screen icons on the S24 (Anything But) ULTRA are so dismal, drab and uninspiring compared to my S10+ it's depressing to use this dead lifeless device.
I'm returning mine for this and the camera picture shift issue. I'm just going to stick with my s23 ultra for now. I'm seriously debating the pixel Pro for rooting and romming.
