S24 Ultra Camera Quality Feedback

[efrain192]

As many of us are experiencing these camera issues where the post processing ruins images taken by making them grainy or too saturated. I found temporarily that using the camera in safe mode and airplane mode gave me way better results when using the camera . Hopefully they fix this soon

UPDATE

Turns out my camera issue is a hardware issue. I spoke to representative and there are no updates coming for the camera, only for the screen issues. I will return mine an get a new device. Seems I got a early model that was part of a bad batch. 

Update: got my replacement device today NIGHT AND DAY DIFFERENCE. now this is what the s24 ultra is supposed to be. WOW I can't believe the difference. The screen for sure is way brighter and more colorful and the camera is amazing and no issues with post processing ruining images. If anything it just makes them way better. I can't believe what a difference there is between the devices 

[userOxzoPxb9vc]

I am having the same horrible photo experience with my s24 ultra, FAR inferior to my Note 20 Ultra,  5G. I just had a big 3 generation family weekend and took a ton of pictures and video. They were all grainy or washed out except for a few I took in portrait mode.  They are very hard to correct in Gallery too, but Google Photos gave more options that emulated "removing" the HDR10 effects, and provided other options to reverse the post production effects too. I am bringing my phone to Samsung repair shop to examine my poor battery life, but now I'm going to complain about the camera as well, if there isn't an instant or impending fix, I will return it keep my Note 20 Ultra 5G. 

[userOxzoPxb9vc]

UPDATE: Today, after comparing photos with my Note 20 ultra and trying every setting adjustment I have read about, and then some, I finally gave up and have initiated a return and refund, as I am within the return period.  I tried talking to Samsuns tech support to see if they had any software fixes in the works, but the tech actually told me  I am the first person he has heard of with this problem!!! Unbelievable. 

Once I started talking with tech support they were  prepared to try to diagnose and repair the phone, but I was not interested in a repair job, so I instead opted to get a full refund. 

Very disappointed in this phone, but i'm done with it now.

[Stef]

I am a Samsung Galaxy user for a couple of years now and always enjoyed using the phones.

I have the A53 at the moment but wanted to get the S24.

My wife had a Huawei and wanted to upgrade to another phone. UNFORTUNATELY I told her I was happy with my Samsung and she needs to get the new Samsung S24 Ultra phone!

She is so unhappy with the purchase! I am taking much nicer images with my A53 which does not have near the specs of the S24!

This will be my last Samsung phone, if I upgrade it won't be Samsung again. 

We are trying to get rid of the wife's phone and get her something else. 

[userRuvPamrWzx]

I absolutely have the same problem on all three of our cameras. Absolutely trash. Whoever did the camera qa should be fired. the only mode remotely useable is the 50 on pro mode.

Returning three phones. Samsung pushed out complete turds.

[Teezmonkey]

I posted about this several days ago as well in reference to the videos it produces.  Here is what i think is the problem.  AUTO mode is just way to **bleep** sensitive.  If you set the camera up and dont move it it does pretty good, BUT if you star panning with the camera all **bleep** breaks loose.  The camera just go crazy trying to adjust too much stuff causing frame skips, blurs, jaggedness, just making videos look bad.  Now i have always used automatic mode on previous phone which was a note 10+ and that phone didnt do all this.  So i messed around with the pro video mode on the s24 ultra and locked in iso and shutter speed and the camera did much better.  Now i dont want to have to use pro mode to get a good looking video, i want to be able to pull my phone put and hit record and get a pretty decent video like my note 10+ could.  I think they have the auto modes just setup way too sensitive and hopefully they make some updates

[Makistinson]

I am, unfortunately having the same issue with the camera, such horrible photos, it's like I went back in time and got an s8 quality photo. 

Really hope Samsung fixes this issue soon

[userjLEtlPV7X0]

I'm finding the exact same thing. Grainy and blurry photos indoors with low light. My four-year-old Pixel 4XL took better photos of my kids. I've tried every setting and tip out there. I wish I had discovered this before submitting a review.

I'm pleased with the screen, especially the anti-glare, and the battery life is excellent.

My 50/200MP shots look oversaturated too, but I hope a software update will fix this. If the shutter speed issue isn't fixed, I'll be swapping for a Pixel 8 Pro.

[HYW]

Same was taking photos of my 1st grader getting an award and hella grainy like I'm using a camera from 2008.

[userGU0jNN4nQr]

Return it as soon as possible or be stuck with promised updates and you won't get it, same trick they do every year 

[milen]

I agree. I "upgraded" from the s21 ultra and almost every aspect of the camera and screen seems a million X better than the new s24 ultra. I was so incredibly disappointed at Disney yesterday. My photos were a grainy blurry mess. I truly despise this upgrade.