Hello, and sorry to hear about how your S24+ rebooting on its own and fingerprints are turned off. Sometimes apps can cause random or constant reboots to happen on your phone or tablet. Follow these steps to troubleshoot this issue. You can perform a software update, or do a factory reset (as @realaud suggested), but try to check for updates. If one is available, you can take that route first if you'd like to try avoiding factory resets. (guide here: https://www.samsung.com/us/support/troubleshoot/TSG10001548/)
Yeah that's an option, usually the last option but it is new. I haven't transferred much yet just downloaded a few apps. Tried safe mode but fingerprints were still corrupted even w/ no apps loaded
Hello, and sorry to hear about how your S24+ rebooting on its own and fingerprints are turned off. Sometimes apps can cause random or constant reboots to happen on your phone or tablet. Follow these steps to troubleshoot this issue. You can perform a software update, or do a factory reset (as @realaud suggested), but try to check for updates. If one is available, you can take that route first if you'd like to try avoiding factory resets. (guide here: https://www.samsung.com/us/support/troubleshoot/TSG10001548/)
I always consider a reset a last option. I only suggested it because you said the phone was new and I figured you hadn't put much on it yet, so it wouldn't be a hardship. And doing it within the return period would give you the opportunity to get a working phone.
