I've seen an online discussion on X about the camera shifting problem and sadly mine is facing the same issues. My picture is shifting while moving around and/or changing the zoom lens to 3x or 5x, I've read that it's a lens shifting issue because of the lens placement which is quite normal but somehow I still see the issue while always on the 1x lens.
from what I read this is not a issue that post you mentioned if it's the one I'm thinking of was it from android headlines? it is normal for the image to shift when switching lens bc the lens are in differnce places compared to each other. This is normal nothing to worry about. It's not a hardware issue. if you notice some phones like iPhone and even some Samsung don't lens shift it is bc it is zooming in view one lens and just cropping in. thsts why when you manually select the lens/zoom it will shift. also on camera assistance do you have auto lens assistance disabled or is it selected
Today is my 13th day with my Galaxy S24 Ultra. Day 13 with my Galaxy S24 Ultra. While I'm still getting used to the new display and the color tone, which I find very pleasant, I'm having issues with the camera when I switch between lenses, especially between 3 and 5. Also, the camera makes a clicking noise during these transitions. I have attached a video to illustrate this.
My curiosity led me to Google, where I found that many others are having the same issues. Samsung has confirmed these issues with some first batch devices in India, but still decided to sell them. Fortunately, I was able to arrange an exchange through the Samsung online store and my new order is in process. Since I opted for a trade-in, I am not sure about the process.
If possible, please check your devices for similar issues. It appears that those of us experiencing these issues received devices from the first batches. My device is a gray 512GB variant, manufactured in Korea.
I contacted Samsung Canada Technical Chat Support, and they know about this issue & said It will be fixed in the upcoming update. I do not how true this statement is, I guess we have to wait & see.
I have the same issue with my S24Ultra and my wife has similar blurring issues when zooming in (especially in video mode). I do hope there is software fix for this... I think the problem is much less if I disable video stabilization but that is not a fix.
Same issue, chat for technical support and product support did not help. They pushed me over to call warranty, I have not done yet. May just return and not deal with this as reordering my device I have to return all items and price match and play around with that. Absolutely ridiculous they don't give replacements.
