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02-05-2024 07:44 PM (Last edited 02-05-2024 07:52 PM ) in
Galaxy S24I've seen an online discussion on X about the camera shifting problem and sadly mine is facing the same issues. My picture is shifting while moving around and/or changing the zoom lens to 3x or 5x, I've read that it's a lens shifting issue because of the lens placement which is quite normal but somehow I still see the issue while always on the 1x lens.
Is it normal or it is a real hardware issue?
https://www.veed.io/view/c20548c9-6285-4d24-9c68-de362b5f0748
Solved! Go to Solution.
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02-04-2024 06:28 AM in
Galaxy S24- Mark as New
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02-04-2024 04:09 PM in
Galaxy S24I have exactly the same problem, the camera zoom is having problems and I also feel that the camera quality is lower than my Galaxy S52, please let me know the result if you talk to Samsung, thanks
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02-04-2024 04:31 PM in
Galaxy S24- Mark as New
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02-07-2024 06:15 AM in
Galaxy S24- Mark as New
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02-04-2024 09:03 PM (Last edited 02-04-2024 09:03 PM ) in
Galaxy S24I have the same issue. But I don't see much of a change in focus as much as I see a slight shift it the subject while taking a picture.Can be observed only when we try to zoom Especially the nearer object. Not sure, it's hardware or software issue.If it's hardware then they need to replace it.
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02-04-2024 09:47 PM (Last edited 02-04-2024 09:48 PM ) in
Galaxy S24- Mark as New
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02-05-2024 05:13 AM in
Galaxy S24- Mark as New
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02-07-2024 07:47 AM (Last edited 02-07-2024 07:48 AM ) in
Galaxy S24I spoke with two different technicians. The first gave me a ticket number and explained everything she had tested while remotely controlling my phone. Then she transferred me to trade-in where they asked about the problem. I was told to send in my s23 trade-in and that they would send me out a new s24 ultra unit once the s23 ultra was received. I am then to return my defective s24 ulta. They also gave me a ticket number, but other than that, I have received no correspondence. This has me worried. Should they not have stated in the message exactly what they were intending to do?
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02-04-2024 09:57 PM in
Galaxy S24But no official reply from samsung yet strange
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02-05-2024 05:17 AM in
Galaxy S24