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Original topic:

Samsung Find app won't work

(Topic created: 04-17-2024 09:26 AM)
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IMacK61
Asteroid
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Galaxy S24
Update: it started working. Smart Things updated, and it started working. Coincidence?

Just upgraded to the 24 Ultra yesterday. My Samsung Find app won't work.

 It states: "Your phone hasn't finished registering to your Samsung account yet. Try again later."
Everything else on my phone works great.
Can anyone help? Please
Thankyou

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IMacK61
Asteroid
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Galaxy S24
My Smart Things updated today and now my Find program works!

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17 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S24
Try re registering your device here in the app. Click support and then register see if that helps


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IMacK61
Asteroid
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Galaxy S24
My phone has 2 different IMEI numbers, one was already registered, the other registered like a ghost. Still get the same message.
heels4real
Asteroid
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Galaxy S24
Same for me
ricketypumpkin
Red Giant
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Galaxy S24
The 2 IMEI numbers are because you have dual SIM capabilities. Always just use IMEI 1 unless you are using both SIM slots. If you are just using a single SIM, it's easier to just forget the second IMEI exists, you can make certain things much harder by giving them the wrong IMEI numbers.
heels4real
Asteroid
Options
Galaxy S24
If you look at Samsung find reviews in galaxy store people are complaining. It started with the last update, but it seems this app has had many issues since its launch.
gogogogo621
Constellation
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Galaxy S24

Same issue on my new s24 ultra and I am registered.

heels4real
Asteroid
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Galaxy S24
Having same issue on s24+
TromosXIII
Constellation
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Galaxy S24

Same issue , new phone , registered and not working 

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amato
Constellation
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Galaxy S24
I have the same issue on the standard S24!
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