Samsung Notes action icons missing from S24 Ultra?

[useriOHGTxQcxs]

I have the samsung Galaxy s24 plus and for some reason in samsung Notes I don't have the Actions icons like I have on my s23 ultra and Galaxy Zflip 5 is there a way to download the actions icon for my samsung Notes. 

[SamsungModerator1 · Accepted solution]

Hello, thanks for reaching out. In Samsung Notes, try these steps: tap Menu (the three horizontal lines) located at top left, tap the Settings icon, and then tap the switch next to Action icons.

The steps and complete guide on using Samsung Notes is also here: https://www.samsung.com/us/support/answer/ANS00080765/

If the steps do not work, please submit an error report via Samsung Members app: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

[BrüZZi]

Same thing here...

"Action Icons" is on.

Works fine on my S23U (UI6.0)

Doesn't work on my S24U.

I don't use this feature anymore so its not an issue for me.

[cwinkler]

just tested, and am also not getting the icons even though Action Icons is turned on. Will have to figure out how to send an error report later when I have more time.

[ubi_quis]

I have the exact same issue. On both my S24U and my TabS9+. I activate it in the setting menu but nothing happens.

[RS from NL]

It seems as if since the most recent 'Samsung Notes' update (currently using version 4.4.21.63 of 19AUG24) the functionality has changed slightly from before.
The action icons still work, but ONLY if you select the 'Reading mode' in the top right corner (open book icon). In this mode hovering with the S-pen will show a phone, e-mail, browser or calculator icon as an option, when appropriate.

Fantastic (..and fancy) Samsung-feature still !
Hope this of use to some, hope it turns out to be the same "issue" for the S24 users.

(S23 Ultra, Android OS14, OneUI-6.1)

[RS from NL]

To add to (own) previous post above: I checked on my older Note 10+ running 'Samsung Notes' (older version 4.4.10.71) and indeed: different/normal behaviour there.

A saved Note then initially opens (by default) in a reading mode, whereby the action icons (phone, e-mail, internet, calculator) are fully functional. One has to actively select 'Edit mode' by tapping the "square-with-pen"-button (top right corner), after which action icons are no longer active, which makes sense during editing.

Once in this edit mode, the button (now changed to an "open-book"-icon) can be selected to enter what is labeled 'Reading mode' but actually would better be labeled 'Preview mode': changes in text, drawings and formatting can be viewed without yet saving the Note (and thereby losing the original).
In this mode you will notice the button darkened and the toolbar at the bottom disappears.

Only by using the return-arrow button (top left corner) or the (Android) Back-button, will the (edited) Note be saved and the action icons become active again.

Summarizing: a (saved) Note normally has a 3-layers structure upon selection:
Read (incl. action icons)
- - > Edit
- - - - > Preview (within Edit-mode)
- - < Edit
Read (and saved)

I would consider the current Notes-behaviour an accidentally introduced "bug" in the software.
When selecting an existing Note to read, you now immediately enter the Edit-mode, which is undesirable, instead of Reading-mode (with action icons).

Selecting 'Reading mode' manually can be used as a workaround until fixed in a next Samsung Notes update.