Original topic:

Samsung Pass is not working.

(Topic created: 2 weeks ago)
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OhioGuy
Asteroid
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Galaxy S24
Hey, is Samsung Pass down? I'm on the One UI 7 update (got it April 11th), but Samsung Pass hasn't worked since.
7 Replies
Jokerloz
Halo
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Galaxy S24
Just updated mine. It seems to be okay
OhioGuy
Asteroid
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Galaxy S24
Oh ok thanks
Jokerloz
Halo
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Galaxy S24
Sorry my post was posted here for some reason, but I was able to pull mine up with no issue
Mz-Dj_Remixmeology
Constellation
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Galaxy S24
Is it not available for certain Samsung phones
realaud
Honored Contributor
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Galaxy S24

Samsung Pass is now part of Samsung Wallet and you have to access it from within Wallet.  If you don't already have Samsung Wallet, you will have to download it. You may have to tweak some autofill settings with the change.

OhioGuy
Asteroid
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Galaxy S24
This is what I keep getting1745497896357.jpg
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realaud
Honored Contributor
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Galaxy S24

Where are you trying to access it from?  I have no problem accessing it from within Samsung Wallet.  If you are trying to access it from anywhere other than within the wallet, you will get that message. If you are trying to access from an old shortcut icon or the Samsung Pass setting in the phone settings, if you do not have Wallet installed, you cannot open Samsung Pass. Once Wallet is installed, tapping the Samsung Pass item in the phone's setting will open the wallet, where you can then access Samsung Pass. Installing the wallet will also likely reset the link in your shortcut.  Even if you do not use Samsung Wallet as a payment vehicle, you still need the wallet to use Samsung Pass.  This is Samsung's way of encouraging (forcing) people to use Samsung wallet as their payment vehicle.

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