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Samsung gallery app crashing

(Topic created: 10-08-2024 06:51 AM)
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ssimon127
Cosmic Ray
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Galaxy S24
Samsung gallery app won't open and keeps crashing. I have cleared cache and data. It did nothing. Just started. 
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Coolkidmy
Constellation
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Galaxy S24
This literally just started happening to me. Is this an update issue or something ?
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Randsgt
Constellation
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Galaxy S24
Same issue for me with a Z Fold 6
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ACrave
Constellation
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Galaxy S24
This is also happening on my s24 Plus. I cannot uninstall the app as hard pressing it doesn't give me the option because it's a standard app on the phone, not one I downloaded from the Play store after purchasing
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Canning
Constellation
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Galaxy S24

Happening to me on s24 as well since yesterday. Just closes immediately. Doesn't even feel like a crash? It just minimizes immediately. 

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Canning
Constellation
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Galaxy S24

Ok I figured out it was a corrupt file that was causing my issue. I had tried to open an heic file a friend sent on discord. I wasn't able to open my gallery or downloads to remove it but searched my phone for heic and opened it through Google photos instead, deleted the file and my gallery worked again immediately. 

Kekouan
Constellation
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Galaxy S24
This worked for me
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mandydandy
Constellation
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Galaxy S24
this also fixed my issue.. it was my last downloaded pic. as soon as I deleted it. problem fixed!! thank you!!!
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Kekouan
Constellation
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Galaxy S24
Try looking through any recent photos that you've saved that was sent from an iPhone and deleting them. You can do this through files.
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soko1116
Constellation
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Galaxy S24
Same here! Started yesterday!
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twintwo3
Constellation
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Galaxy S24
Help mine is don't the same thing. This is ridiculous.
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