Original topic:

Smudge marks on my S24 ultra screen?

(Topic created: 07-04-2024 09:10 PM)
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moebetta
Halo
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Galaxy S24

Got these almost smudge like marks on my phone screen. They aren't scratches, but won't come off with a microfiber and distilled water. Never seen this on my S22 ultra.. The spots are smooth to the touch but definitely stand out. Maybe a coating on the screen thats causing an issue?

16 Replies
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Galaxy S24
Screen burn?
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MrFixit-USA
Asteroid
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Galaxy S24
Do you have a screen protector on the phone? If you do, those are probably smudge marks under the screen protector, on the device screen.
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moebetta
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Galaxy S24
No screen protector, only the high end gorilla glass samsung installed when the phone was built. 1719774136703.jpg
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moebetta
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Galaxy S24
Something in the coating they put on the S24. I didn't have this coating on my S22 Ultra
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userpeoGmwzw63
Constellation
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Galaxy S24
I have the same issue. I'm really disappointed. Chat with samsung and told me to go to a local shop to check it. The phone is only 5 months old.
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moebetta
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Galaxy S24
Ya it shows up on 2 different areas on my screen .
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kryptk
Constellation
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Galaxy S24

same issue as well in almost the same spot their + bit under the front camera.

 

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Members_bwisYQ9
Constellation
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Galaxy S24

Same issue at the exact location as shown in the photo. Is there anyone who visited the customer care service center? If so, what did they say??

 

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moebetta
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Galaxy S24
I haven't yet...busy few weeks for me, I just threw a glass protector on it for now since it's a smudge magnet
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