JUMP TO SOLUTION Solved

Original topic:

Spell check worked briefly, but no longer working

(Topic created: 03-15-2024 04:46 PM)
2361 Views
Members_5uvjPNm
Constellation
Options
Galaxy S24

For a brief moment (i.e. a week or so), a red line appeared under misspelled words.  It no longer does, although I'm not sure when it "broke".  At least a week ago, I think.  I've checked the keyboard settings repeatedly, turned them on and off, tried a different keyboard (SwiftKey) etc. etc.  It does not work for the on-screen keyboard or for an external keyboard and does not work in any application.  However, oddly, I do get a *green* underline for grammar errors, or what the phone thinks are grammar errors.  I can manage my own grammar just fine; spelling is another matter.

Suggestions?

1 Solution


Accepted Solutions
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Hello, welcome to the Community, and thanks for reaching out. I can see how odd this is, and thanks for sharing what steps you have tried. The first thing I would try is clearing your device's cache partition, which can improve device and application behavior. These are the steps:
 - Power off your device.
 - While the device is powered off, simultaneously press and hold the power and volume up buttons. 
 - Once the Samsung logo appears, release both buttons. Your device should boot into recovery mode. 
 
 Using the volume buttons to navigate and the power button to select: 
 
 - Navigate to "wipe cache partition" and press power. 
 - Select yes to confirm. 
 - Navigate down to "Repair apps" and press power. 

Next, check to see if a third-party application is the cause of this behavior with Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/

If the behavior continues in Safe Mode, then it may be time to try a factory reset. Back up everything beforehand: https://www.samsung.com/us/support/answer/ANS00062029/

Should that not help, submit an error report via Samsung Members: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

View solution in context

1 Reply
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Hello, welcome to the Community, and thanks for reaching out. I can see how odd this is, and thanks for sharing what steps you have tried. The first thing I would try is clearing your device's cache partition, which can improve device and application behavior. These are the steps:
 - Power off your device.
 - While the device is powered off, simultaneously press and hold the power and volume up buttons. 
 - Once the Samsung logo appears, release both buttons. Your device should boot into recovery mode. 
 
 Using the volume buttons to navigate and the power button to select: 
 
 - Navigate to "wipe cache partition" and press power. 
 - Select yes to confirm. 
 - Navigate down to "Repair apps" and press power. 

Next, check to see if a third-party application is the cause of this behavior with Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/

If the behavior continues in Safe Mode, then it may be time to try a factory reset. Back up everything beforehand: https://www.samsung.com/us/support/answer/ANS00062029/

Should that not help, submit an error report via Samsung Members: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/