Original topic:

TERRIBLE RECEPTION with the S24 on AT&T!!!

(Topic created: a month ago)
684 Views
Members_hlxBEnv
Constellation
Options
Galaxy S24

Okay, before I throw this phone in the trash and get an Apple- I need to know I'm not doing something wrong. I had an A54, and would be riding in the car with my family, everybody's using their devices and talking, browsing, etc. and my phone was basically a paper weight. Hardly ever any data, and had to park in a shopping center to keep a cell signal. 

So I switched to an S24, after nearly a year of frustration. I'm having the exact same problem. In places where EVERYBODY has reception, my phone doesn't. But here's the kicker- it ALWAYS tells me I have 4 or 5 bars. But people constantly tell me I'm cutting out, there's loud interference and feedback, etc. The same stuff as my A54. WHAT IS WRONG WITH THESE PHONES?? I'm paying for a service, I just want it to work!!!!!

12 Replies
Options
Galaxy S24
AT&T is junk, switch to a better cell service, i use Xfinity Mobile and it works fine
0 Likes
Options
Galaxy S24
I have At&t as well try calling them and have them trouble shoot i had the same problem years ago and after whatever they did I haven't had a problem I currently have the s24 ultra and so far no issues with service
0 Likes
JCells
Halo
Options
Galaxy S24

Check settings, connections, more connections settings, set DNS to off and if there's AT&T VPN or any 3rd party, remove it, not just turn off, but delete the VPN and restart the phone. For some reason, they anonymize your signal too much your carrier may think you're overseas or something. 

I help Samsung device users during my free time. Thank you for being respectful.
0 Likes