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10-09-2024 05:15 PM in
Galaxy S24I again am getting my S24 locked with the message "Too many incorrect unlock attempts" when it is in my pocket.
This is quite serious. This could happen randomly when I need to use my phone for a critical situation (it controls many personal and business functions) and it would be locked for 30 minutes. I cannot express how frustrating I feel that this can happen.
Accidental touch protection is ON
Touch sensitivity in OFF
Unlock methods include fingerprint and face, for convenience due to a strong password.
This must be resolved. I cannot have a risk of my phone randomly locking up.
Can I get advice please?
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10-09-2024 05:18 PM in
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10-09-2024 05:26 PM (Last edited 10-09-2024 05:27 PM ) in
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10-09-2024 05:47 PM in
Galaxy S24Hi
I don't know why you're referring to an s-pen or the case. There's no s-pen with this model, and the case has nothing to do with it since the software is letting this happen. You're having the same issue and you're also looking for a solution.
As I was clear in my initial post, accidental touch protection is on.
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10-09-2024 05:29 PM in
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10-09-2024 05:52 PM in
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10-09-2024 05:54 PM in
Galaxy S24Are you referring to accidental touch protection or something else? I don't see anything else you're referring to... please explain
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10-09-2024 06:41 PM in
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10-09-2024 07:13 PM in
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10-09-2024 07:20 PM in
Galaxy S24Never. Nothing like that.