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Original topic:

Washed out colors on my S24 Ultra.

(Topic created: 05-28-2024 06:18 AM)
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PEANUT581
Cosmic Ray
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Galaxy S24
This is an expensive phone and the colors are so washed out and dingy. I have tried everything to fix this and I am just getting more aggravated. Supposedly Samsung was aware of this a while ago and they have done nothing to fix this. Along with a few more issues, I am going with another company. There will always be problems no matter where I go, but come on Samsung. My phone looks terrible and I can't stand that ugly washed out gray all over my phone. What am I paying this ridiculous cost for, let alone the accessories I need?
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16 Replies
Robin621k
Honored Contributor
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Galaxy S24
You are welcome
ThatzLife
Constellation
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Galaxy S24
You have it set on Natural. If we do the first screenshot's settings then you can't even get to the 2nd and 3rd screenshot. So I'm confused.
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Robin621k
Honored Contributor
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Galaxy S24
You have to turn on Vivid, then go to advanced settings to get to the slider
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JOYofLIFE
Constellation
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Galaxy S24

With all the adjustments not vivid enough for me. I was a happy Samsung Note fan and user. First I was **bleep** that you discontinued it. Then this washed out colors and no accessories plus no SD card slot nor headphones jack... I AM SO VERY dissapointed and even if I don't want you will make me change phone if you don't correct colors and put back the charger and stuff for this incredibly high price.... Basics first then AI... 

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ThatzLife
Constellation
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Galaxy S24
I agree! I just got my ultra 24 and I am about to trade in my note 9. I just started noticing my colors are so washed out on the ultra 24 and the note 9 colors are much more vivid! This is not good. So much money spent on this phone and the old Note 9 looks better??? What can we do!! ? And yes I have went to settings to change the eye comfort thingy. It didn't help whatsoever
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PEANUT581
Cosmic Ray
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Galaxy S24
I have to admit, the S24 is a disappointment. I still have color issues. There is no difference between natural and vivid, and I hate this dull gray color all through my phone. The ridiculous price that I am paying, I would think that it should be flawless. There are so many other problems, also. Huge disappointment.
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user3AMverWcuL
Constellation
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Galaxy S24
I just upgraded and frustrated with how dull my Screensaver pics look - that was the one thing that really made this phone stand out - I'm so disappointed I think I'm going to return & keep my 22 Ultra. Another disconcerting issue, the color palette is different! I mistakenly updated & now van revert back :-(.
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