where is the unknown tracker alert feature in S24 us unlocked varaint?

[jackkyx]

ironically i have such feature in S20 us varaint 

[VerbumVeritum]

Settings>Safety and emergency>Unknown tracker alters. If you already have a SmartTag, you can go to the SmartThings app>tap your Tag>select the top right three dots>Help>Search for unknown tags near you

[jackkyx]

i know where it should be, it is just not there

[Robin621k]

Are you not seeing this in Safety and Emergency.

This is from my S24U

[jackkyx]

i am 100% sure

[Robin621k]

Have you installed the new Google Play Services update, it drop last night!

[jackkyx]

i have the lasted one installed but it is FEB 15 version , but my s20 has the same version

[Robin621k]

Go to about phone, software, Google Play System, it should say January. If it still says July, tap on it you should have an update.

There have been no Play System update until yesterday, that I am aware of.

If that doesn't install the unknown tracker option, I would contact Samsung!

[jackkyx]

did install the google play system update just then, still no such feature

which part of samsung csr should i contact?

btw why s24 never auto update google play system with their system update patch

[Robin621k]

You have to manually check!

I don't know how it exactly works, I have smart tags attached to my smart things.

I hope you don't have to have smart tags for it to work.
Do you have Ultra Wide Band turned on in connections, I think that has to be turned on!