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Android auto app icon not appearing

(Topic created: 4 hours ago)
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StephenTFerrari
Asteroid
Options
Galaxy S25

Just got off the phone with Samsung support and they told me to post this issue.

When connecting my new S25 Ultra to my cars Andoid Auto, my streaming music apps and news app that used to show up when plugged in my S23 Ultra do not show up (i.e my Tidal music app. When you go into the Android auto launcher, they do not appear. The Samsung support engineer verified all permissions, etc where correct so this has to be a bug relating to Android auto, Android 15 and/or UI 7. Anyone seen this issue?

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Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy S25

Hello, Welcome to the Community. We understand the concern with the app icons not appearing when using Android Auto. Please note, the community operates on a peer-to-peer support model. Members have have some suggestions. 

Is it possible the apps have not updated to be compatible with Android 15? You can verify this with the app developers.

To report concerns to Samsung, you would need to use the Submit Feedback option under the Support tab. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692 

 



Be sure to click " āœ“ Accept as Solution" when you find an answer that works for you.



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Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy S25

Hello, Welcome to the Community. We understand the concern with the app icons not appearing when using Android Auto. Please note, the community operates on a peer-to-peer support model. Members have have some suggestions. 

Is it possible the apps have not updated to be compatible with Android 15? You can verify this with the app developers.

To report concerns to Samsung, you would need to use the Submit Feedback option under the Support tab. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692 

 



Be sure to click " āœ“ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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StephenTFerrari
Asteroid
Options
Galaxy S25
I have sent request to Tidal to verify their app is android 15 compatible. Will update if and when I get a reply.
StephenTFerrari
Asteroid
Options
Galaxy S25
Problem is resolved. Amazon music and Tidal just updated their apps within the last hour (both the Samsung support engineer and myself check several times during trouble shooting). Once updated, they appear in the Andoid auto launcher.
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SuperOvni
Supernova
Options
Galaxy S25
Why we can't use 3rd parties?
Just Samsung Music? 

Thanks!!!
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