Original topic:

Cannot edit the Lock screen - S25 Ultra

(Topic created: Saturday)
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cds100
Constellation
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Galaxy S25

I can't edit the lock screen on my S25 Ultra. I'm getting a "can't access content" message. Any solutions?

5 Replies
Members_k86xEku
Constellation
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Galaxy S25

Same issue.

bobcan22
Asteroid
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Galaxy S25
Mee too!
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KiwiBird97
Red Giant
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Galaxy S25
If you're still having trouble, do the following:
1. Go to Settings > Wallpaper & Style, and select the wallpaper on the left (the lock screen) (1st screenshot).
2. Edit the lock screen (2nd screenshot) and tap Done to apply your changes.Screenshot_20250207_233655_Wallpaper and style_1000214189_1739000216.pngScreenshot_20250207_233843_Wallpaper and style_1000214190_1739000326.png
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cds100
Constellation
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Galaxy S25
Appreciate the feedback, but that's not the issue. Navigating to the settings is easy. It's the hard stop I'm (we're) getting.1739041287867.jpg
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cds100
Constellation
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Galaxy S25
I went to my local AT&T store and a team member looked at my phone, for awhile, and when she handed it back she had changed my lock screen. She couldn't remember how she did it but the lock screen and home screens were both changed to stock images. I had a video as my previous lock screen. With that, my issue has been resolved. So, the fix may be to change your theme to a stock theme and home screen to a stock image. Hope this helps. I can now go back to a video as my lock screen. I did see that several previous downloaded images were gone and tagged as not compatible. Good luck.
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