Couldn't Update S25 Ultra software

[OMEN20]

When we received the February update, I tried to update my S25 Ultra, but it wouldn't update and gave this message: "Couldn't update. Try updating using Smart Switch on your computer or contact Customer Service." Everything is updated on the phone. I tried restarting and loading safe mode, but nothing seems to work.

Please help

[Tom6068]

eSim can be toggled off and then back on again. It even has that function in the settings/connection/sim manager

[OMEN20]

Thanks for info but I have Sim card

[TheF15Mechanic]

That's true too. I think it maybe the physical cards

[OMEN20]

The SIM card? I have two phones with Verizon SIM cards; one received the update, the other did not. I will try removing the SIM card and checking it as soon as possible.

[TheF15Mechanic]

Yes sim

[userncXzszDbkb]

Same