They want me to send them phone back and they'll send me a new one. Well I paid 573 with the insurance after taxes and everything. The price if I do that is 610. I just want a new phone. Why should I pay more for Samsungs poor quality. The same thing happened with my buds pro 3. I bought em for 79. They were defective. Sent them back bought them for 139. They said they were going to give me a 50 credit. That never happened.
